Mumbai Budget Hotel Reduces Staff Attrition by 50%
Client: CitySleep Mumbai•Duration: 2 Months
Key Insight: Operate
CitySleep Mumbai cut attrition by 50% with cross-training
Problem: 70% annual staff turnover, especially housekeeping.
What We Did: Launched "Skill-Up Fridays" and ₹5K/month bonus for loyalty. Built Pipeline for future additions. ReBoard Plan and CRM systems for past staffs for quick onboarding whenver needed.
How We Did It: Trained staff in front-desk basics and implemented full strategy and pipeline built up for blue collared human resources.
Result: 50% lower attrition, 20% cost savings on recruitment
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