Bhargavi Hospitality

Mumbai Budget Hotel Reduces Staff Attrition by 50%

Client: CitySleep MumbaiDuration: 2 Months
Key Insight: Operate

CitySleep Mumbai cut attrition by 50% with cross-training

  • Problem: 70% annual staff turnover, especially housekeeping.

  • What We Did: Launched "Skill-Up Fridays" and ₹5K/month bonus for loyalty. Built Pipeline for future additions. ReBoard Plan and CRM systems for past staffs for quick onboarding whenver needed.

  • How We Did It: Trained staff in front-desk basics and implemented full strategy and pipeline built up for blue collared human resources.

  • Result: 50% lower attrition, 20% cost savings on recruitment

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